Going DIGITAL / Talking GREEN ?
Are you as a brand or business or communicator doing the same? Well here’s a thought. Going digital alone may not be as green as you think or have been led to believe it is.
Do not get me wrong, marketing work-flow automation, digitization, etc. are a step in the right direction. However, their “greenness” may be getting over-stated when it comes to a marketing context and conscience. Marketers across organisations tend to add the green tag to all or any such initiative that they take without a holistic understanding of the carbon cost of such an exercise.
This overtly simplified rationale of digital = no paper = green may be where most marketers stake claim to green. This conventional wisdom approach was good enough two or may be three decades ago when “paperless office” was a buzz word.
RIGHT NOW is the time for the marketing tribe to step its game up and make green tangible.
I have seen EV cab operators give CO2 or Trees equivalent in their apps to make consumers aware of the impact of their choice(s). Utility companies moved from paper bills to e-mails. Many of the solar rooftop installation players too are using this ploy. The question though is, how much of it does a consumer really comprehend?
Yes paper bill to email was a timely step but who is making you aware of the green cost of the email? There is a green cost every time we search, browse, scroll, play or transact digitally.
The heart of the digital world lies in data centers. These facilities, housing servers that store, process, and disseminate data, are massive consumers of electricity. Firstly, they power the servers themselves, and secondly, they require extensive cooling systems to prevent overheating. Estimates vary, but studies suggest data centers collectively consume approximate 340TWh or 1-2% of global electricity.
A single data center often can consume the equivalent electricity of 50,000 homes.
Here are some assorted data points intended as food for thought:
Email: A single, simple text email has a small footprint (estimated around 4g CO2e), emails with large attachments can increase this significantly (up to 50g CO2e or more). The sheer volume – estimated at over 347 billion emails sent daily in 2023 (Statista, 2023) – means the cumulative impact is substantial. Furthermore, “spam” emails, which constitute a large percentage of traffic, represent wasted energy for processing and storage.
Digital Transactions: Financial transactions, online banking, and cryptocurrency mining require processing power and network usage. While a digital transaction is often more energy-efficient than a physical bank visit, the scale is immense. Cryptocurrency mining, in particular, is notoriously energy-intensive, with Bitcoin’s network alone consuming energy comparable to entire countries.
Social Media & Streaming: These platforms are particularly data-heavy. Streaming video accounts for a vast portion of internet traffic – estimates often place it around 60-80% of total downstream volume (Sandvine Global Internet Phenomena Report). High-resolution video streaming, scrolling through image-laden social media feeds (like Instagram, TikTok, Facebook), and video conferencing all require constant data transfer and processing, demanding significant energy from data centers and network infrastructure.
According to Meta’s own report on sustainability the net emissions were CO2 equivalent 7.5 million tons in 2023.
Aside to compliance led, mandatory or responsible reporting by global majors, the brands of today going forward need to help their consumers make informed choices in the context of today. This means making green-speak colloquial. Making impact relatable, tangible and in classic marketing sense rewarding.
Whether consumption patterns actually change if people were indeed made aware of the green cost of watching a season, placing an order on the internet, time spent on social media is debatable but given the dire state of our planet surely worth an effort.
As marketers, we can surely be conscientious about the next reel we create for our brand or the next e-mail that get’s triggered or notification we serve for a cart action.
Ready?
The Green Mile : Are Brands Walking the Talk?
When was the last time you paused to think of the environmental consequences of our actions? Wait. Did I just say environmental? Right. Most of us find it hard to believe that the choices we make at an individual level as consumers are of any consequence to anyone else. However, as marketers we have many a time attempted to speak to this very side of the consumer and awaken their conscience. Green Marketing as it has come to be known has been around for quite a few years now. Several brands have incorporated “green” into their scheme of things. As the world environment day nears we shall yet again witness brands trying to associate with green in turn expecting consumers to associate with them/make the right choice.
The question that needs to be asked though is, “Has it had any impact?” How many brands reported back on the impact “the choice” really made in clear quantifiable terms?
It is tough for the cynic in many consumers to actually believe that the brands have their heart and soul in the causes they espouse. The responsibility of making the consumers believe in a purpose beyond the commercial lies with us marketers. It is for us to not make the consumers think of them as “gimmicks”. What good is a commitment that is doubted?
Several brands have in their own way communicated their “Green” intent. Some have coaxed the customers to partake in their cause whilst others have demanded a premium on account of being green. However, not all have done a good job of sustaining (pun unintended) the conversation. The efforts by most brands have tended to be sporadic. A TVC here, a print ad there and oh yes the digital led activation too! In short the treatment has been that of a campaign.
One wonders whether these efforts are less owing to intent and more due to regulatory pressures. Atleast as far as India is concerned there is the mandatory 2% CSR rule (not necessarily to be read as green initiatives though). Are the brands then doing whatever it is they wanted to do in the first place and giving it the green tint? There are no easy answers for that one. The day is not far away when organisation shall need to start reporting their carbon credits along with other financials.
In all fairness there are some brands that have visibly stuck to the task, brands that have integrated green into their way of working beyond product and design. Some are already putting these principle into practice whilst others are preparing to. Some me that demonstrate sincerity and commitment while some smack of commercial opportunism with little follow up. Here is an attempt to showcase some of those efforts that caught the author’s eye. Please judge for yourselves.
Nokia
http://www.youtube.com/watch?v=PaGO4bMZQfk
http://www.youtube.com/watch?v=Rwvn9CM0Oxw
http://www.youtube.com/watch?v=63tEC9Hf5Gg
More on Sustainability from Nokia
Toyota
http://www.youtube.com/watch?v=VT9dOTSnABY
http://www.youtube.com/watch?v=kp6ikptlvik
GE
http://www.youtube.com/watch?v=xvTuoXWCH1c
http://www.youtube.com/watch?v=MYGIVg-jgmY
Killer Jeans
Minus One Project (Cheil/Samsung)
The Green Mile is a long arduous path, there unfortunately are no shortcuts. Brands do not need necessarily turn crusaders, they have every right and responsibility to ensure profits for their stakeholders. Point is, once they signal intent they must walk the talk.

